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Microsoft MB-240認證考試旨在針對具有Dynamics 365 Field Service經驗的個人。該考試旨在驗證具有實施和配置Dynamics 365現場服務，管理資源和工作訂單以及配置和管理移動應用程序的專業人員的技能和知識。通過MB-240考試的候選人證明了他們有效使用Dynamics 365現場服務的能力，以幫助組織改善現場服務運營。

參加MB-240考試的考生將接受關於配置和管理Dynamics 365 Field Service應用程式的測試，包括客戶資產、時間表和資源分配。他們還需要展示他們對服務協議、工單和服務任務的知識，以及他們管理庫存和採購的能力。此外，考試還將測試考生使用Dynamics 365 Field Service移動應用程式完成工單和執行現場服務任務的理解能力。

>> MB-240題庫資訊 <<

最新MB-240題庫 & MB-240最新試題

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最新的 Microsoft Dynamics 365 MB-240 免費考試真題 (Q89-Q94):

問題 #89
Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.
The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:
In Training, rating 1 Familiar, rating 3 Proficient, rating 5 Expert, rating 7 You need to evaluate this proficient model.
Which three statements apply to this proficiency model? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. This proficiency model cannot be created because the ratings numbers have gaps.
B. This information above is all that is needed to create a proficiency model.
C. This proficiency model can be created even though the ratings numbers have gaps.
D. There are multiple proficiency models available "out of the box" and you must choose one of them.
E. This proficiency model would need to be created.

答案：B,C,E

問題 #90
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

答案：

解題說明：

問題 #91
Your manager asks you to provide a report with a summary of work orders. You enable the Field Service historical analytics report.
You need to identify the correct data refresh frequency.
Which frequency applies?

A. 12 hours
B. 48 hours
C. 8 hours
D. 24 hours

答案：D

解題說明：
Reports overview
Reports are a collection of charts and visuals, built with Microsoft Power BI. They're based on a data set to get a quick view into core metrics. Resource and operations managers can monitor key operational metrics to gauge the performance of resources and their scheduling strategy.
Refresh cadence and data retention
The system refreshes the reports automatically once a day (every 24 hours). The report shows a time stamp in the top right corner when it was last updated.
Reference:
https://learn.microsoft.com/en-us/dynamics365/field-service/reports

問題 #92
You are implementing the Microsoft Dynamics 365 Field Service mobile app for an air conditioning (AC) repair company. A field technician installed an AC unit at a customer location and completed the booking.
The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit.
What will happen once the follow-up work order is created?

A. The system will auto schedule the work order to the same technician to begin work immediately.
B. The technician will need to manually assign the work order to the dispatcher.
C. The system will auto-assign the work order to the same technician for a future date.
D. The work order will be available for scheduling by the dispatcher.

答案：D

問題 #93
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.

A. Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
B. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
C. Create Invoice Setup for site visits, with Invoice Recurrence of each month.
D. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.

答案：B,C

解題說明：
Section: Manage assets and agreements
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-customer- agreements#add-invoice-setup

問題 #94
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