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IIBA CPOA Exam Syllabus Topics:

Topic	Details
Topic 1	Cultivate Customer Intimacy: This section of the exam measures the skills of Product Analysts and covers engaging with customers and stakeholders to deeply understand needs, preferences, and pain points to deliver customer-focused solutions.
Topic 2	Obsess About Value: This section of the exam measures the skills of Value Delivery Managers and highlights maximizing product value through prioritization, continuous improvement, and focusing on outcomes that matter most to customers and organizations.
Topic 3	Deliver Often: This section of the exam measures the skills of Scrum Practitioners and evaluates knowledge of delivering value iteratively and frequently through agile release cycles.

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2026 Testking CPOA Exam Questions - IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) - Latest Latest CPOA Test Notes

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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions (Q25-Q30):

NEW QUESTION # 25
When segmenting customers by their education, this segmentation belongs to a:

A. behavioural group.
B. demographic group.
C. geographic group.
D. psychographic group.

Answer: B

Explanation:
Segmenting customers by education falls under demographic grouping, which categorizes customers based on measurable population characteristics such as age, income, and education level.

NEW QUESTION # 26
What type of connection is required to create a support system and a culture of teamwork across the organization?

A. Emotional
B. Social
C. Personal
D. Influential

Answer: A

Explanation:
An emotional connection fosters trust, empathy, and mutual respect, creating a strong support system and a culture of teamwork across the organization.

NEW QUESTION # 27
If there are similar questions about performance and security with the ready state product backlog items (PBIs), the product ownership analysis (POA) practitioner can utilize this information to:

A. conduct extra sessions with the iteration manager to elaborate on the root cause.
B. inform the delivery team and customers about these PBIs.
C. keep monitoring the items as the average age of stories has not been crossed by these PBIs yet.
D. refine performance and security related requirements so that the acceptance criteria can be modified accordingly.

Answer: D

Explanation:
When similar performance and security issues appear in ready state PBIs, the POA practitioner should refine related requirements so acceptance criteria are updated accordingly. This ensures the PBIs address the concerns before development, improving clarity and alignment with quality standards.

NEW QUESTION # 28
A critical role of a product ownership analysis (POA) practitioner is to ensure that the product:

A. is built as fast as possible.
B. produces as much value as possible during the first release.
C. delivers the right value through each iteration.
D. is free of any bugs.

Answer: C

Explanation:
The POA practitioner's critical role is to ensure the product delivers the right value through each iteration, aligning development efforts with evolving customer needs and business goals.

NEW QUESTION # 29
The product ownership analysis (POA) practitioner analyzes delivery measures to conduct a:

A. workshop review on the organization's delivery and retrospective behaviour.
B. stakeholder review on the product and evaluate the delivery performance.
C. meeting on the product road map and evaluate the team's headcount.
D. retrospective on the product backlog and evaluate the team's performance.

Answer: B

Explanation:
Analyzing delivery measures enables the POA practitioner to conduct a stakeholder review on the product and evaluate delivery performance, ensuring that outcomes are meeting expectations and aligning with agreed objectives.

NEW QUESTION # 30
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